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Gift Card Terms Of Use


E-Gift Cards are final sale and cannot be returned or exchanged. Please ensure you verify all information is correct before placing your order. Delivery to an incorrect but deliverable address or a nonexistent address as provided by the purchaser is the responsibility of the purchaser.

E-Gift Cards are currently available to US customers only and cannot be redeemed internationally.

E-Gift Cards do not expire.

E-Gift Cards are excluded from all promotions and discounts.

E-Gift Cards may be redeemed online at aliceandolivia.com or at alice + olivia retail stores by presenting the E-Gift Card email.

E-Gift Cards may not be redeemed for cash.

When you make a purchase with your E-Gift Card, the value of your purchase plus any shipping/handling fees and sales tax, if applicable, will be automatically deducted.

E-Gift Card balances may be checked online by visiting the check gift card balance page or by calling Customer Service at 1 800 401 8211 (Monday - Friday 9am to 6pm EST).