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CONTACT US

Customer Care

Please reach out for web order inquires/general inquires

Call or text: 1-800-401-8211
Chat: look for the black chat icon on the right corner of your screen.
 
 
We are available to assist Monday-Friday 9am-6pm EST
 
We promise that all inquiries will be responded to within 1 business day. An additional contact through email or social media will not reduce this time.
 

*If you do not see a response, please check your junk/spam folders.

Ask a Stylist

Chat real time with a stylist by clicking the black chat icon on the right corner of your screen. We are available to assist Monday-Friday 9am-6pm EST.

After business hours, you can email personalshopper@aliceandolivia.com and one of our stylists will respond within 1 business day.
 

Please visit the A+O store locator to receive more information on our retail locations.

Find a Store

Press Inquiries

Returns

If you would like to initiate a return, you can do so here