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CONTACT US

Customer Care

Please reach out for web order inquires/general inquires

Call or text: 1-800-401-8211
We are available to assist Monday-Friday 9am-6pm EST

Please note our holiday hours:
Wednesday November 25th – close at 1:30pm EST
Thursday November 26th – closed
Friday November 27th – closed 
Thursday December 24th – close at 1:30pm EST
Friday December 25th – closed
Thursday December 31st – close at 1:30pm EST
Friday January 1st – closed

Due to COVID-19, we are experiencing service delays as we strive to keep our team safe.

We promise that all inquiries will be responded to within 72 hours. An additional contact through email or social media will not reduce this time.

*If you do not see a response, please check your junk/spam folders.

Chat

Please reach out for questions regarding inventory, order follow-up, styling, etc. We are available to assist Monday-Friday 9am-6pm EST.

Personal Shopping

Please reach out for personal styling and our consignment program

Email: Personalshopper@aliceandolivia.com We promise that all inquiries will be responded to within one business day.

Press Inquiries

Retail Inquiries

Please visit the A+O store locator to receive more information on our retail locations.

Find a Store

Returns

If you would like to initiate a return, you can do so here