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SHIPPING

SHIPPING DELAYS + ESTIMATED DELIVERY DATES

 

We do our best to estimate the most accurate delivery day on our product pages. For the most up-to-date delivery information once your order has been shipped, please refer to the tracking information in your shipping confirmation email. Simply click on the ‘Track Your Package’ button to track your package.

*Applies to in-stock items only. Delivery of out-of-stock items is subject to availability. The dates provided are estimates and are subject to change.

US SHIPPING + HANDLING

We currently offer ground shipping, 2-day and overnight shipping.

If you have questions contact us by email TeamAO@aliceandolivia.com or by phone 1.800.401.8211 (Monday- Friday 9am to 6pm EST).

SHIPPING RATES

US:

Ground: 1 to 6 business days - FREE for all orders *minnidip items will be charged a $10 shipping fee due to weight

2Day: 2 business days - $25

Priority Overnight: Next business day - $30

US Territories

Alaska, Hawaii, Puerto Rico- $40

CANCELLATION POLICY

Once an order has been placed, we are unable to modify items or cancel the order. We start processing orders immediately after they are placed to ensure they arrive as quickly as possible to you with details provided at checkout. We can recommend reviewing your order details before submitting payment to ensure your items, quantity, and address are correct.

STANDARD ORDER PROCESSING TIMES

Orders are processed and delivered Monday through Friday, excluding holidays. Please allow up to 48 hours for processing time. Orders placed by 12:00 noon EST will be processed the same day and orders placed after 12:00 noon EST will be processed the following business day. Unfortunately, we cannot be responsible for unanticipated delays. We do not ship to P.O. Boxes.