TERMS OF USE

1. License and Site Access

Alice and Olivia LLC grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Alice and Olivia LLC. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Alice and Olivia LLC. You may not use any meta tags or any other "hidden text" utilizing Alice and Olivia LLC’s name or trademarks without our express written consent. Any unauthorized use terminates the permission or license granted by Alice and Olivia LLC. You may not use any Alice and Olivia LLC logo or other proprietary graphic or trademark as part of the link without express written permission.

II. Copyright

All content included on this site, such as text, graphics, logos, button icons, images, audio, data compilations, and software, is the property of Alice and Olivia LLC or partners and protected by United States and international copyright laws. All software used on this site is the property of Alice and Olivia LLC or its software suppliers and protected by United States and international copyright laws.

III. TRADEMARKS

The trademarks, logos, service marks and trade names displayed on our website are registered and unregistered Trademarks of Alice and Olivia LLC and/or others and may not be used in connection with products and/or services that are not related to, associated with, or sponsored by their rights holders that are likely to cause customer confusion, or in any manner that disparages or discredits their rights holders. Your misuse of the trademarks displayed on Aliceandolivia.com is strictly prohibited. We will enforce our Trademark rights to the fullest extent of the law, including the seeking of criminal prosecution.

IV. EXTERNAL LINKS

This website may contain links to other sites for your convenience and information. We are not responsible for examining or evaluating, and we do not warrant the offerings of, any of these businesses or individuals or the content of their Web sites. We are not responsible for the content of any websites that are not affiliated with Alice and Olivia LLC, any use of those sites, or the privacy practices of those sites. You should carefully review their privacy statements and other conditions of use.

V. ERRORS AND INACCURACIES

We always try to provide complete, accurate, up-to-date information on our web site. Unfortunately, despite those efforts human or technological errors may occur. This site may contain typographical mistakes, inaccuracies, or omissions, some of which may relate to pricing and availability, and some information may not be complete or current. We reserve the right to correct any errors, inaccuracies or omissions, including after an order has been submitted, and to change or update information at any time without prior notice. If an item's correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation. If a product offered by us is not as described, your sole remedy is to return it in unused condition.

VI. USER CONDUCT

You warrant and agree that you shall not: (a) impersonate any person or entity, whether actual or fictitious, or misrepresent your affiliation with any other person or entity; (b) upload, post, publish, transmit, reproduce, distribute or in any way exploit any information or material obtained through aliceandolivia.com for commercial purposes; or (c) attempt to gain unauthorized access to other computer systems through aliceandolivia.com. You may not: (i) engage in spidering, "screen scraping," "database scraping," harvesting of e-mail addresses or other contact or personal information, or any other automatic means of obtaining lists of users or other information from or through aliceandolivia.com, including without limitation any information residing on any server or database connected to the aliceandolivia.com; (ii) obtain or attempt to obtain unauthorized access to computer systems, materials or information through any means; (iii) use aliceandolivia.com with the intent to interrupt, damage, disable, overburden, or impair aliceandolivia.com including, without limitation, sending mass unsolicited messages or "flooding" servers with requests; or (iv) use aliceandolivia.com in violation of any applicable law. You further agree that you may not to circumvent, reverse engineer, decrypt, or otherwise alter or interfere with aliceandolivia.com, or any content thereof, or make unauthorized use thereof.

VII. CHILDREN

Our web site is not meant for children, and we will not knowingly collect any personally identifiable information from children under the age of 13 without verified parental consent. We will remove from our files any personally identifiable information of anyone we discover to be under 13 years old. Our online contests or sweepstakes are restricted to entrants who are at least 18 years old.

VII. DISCLAIMER OF LIABILITY

We make no representations or warranties of any kind, whether express or implied, with respect to this web site, its content, or the information available on or through it; they are provided "as is," with all faults. Except as otherwise provided under applicable laws, we will not be liable for any damages whatsoever arising out of or related to the use of this web site or any other site linked to it. This limitation of liability applies to direct, indirect, consequential, special, punitive and other damages you or others may suffer, as well as damages for lost profits, business interruption or the loss of data or information, even if we are notified in advance of the potential for any such damages.

IX. YOUR CONSENT

You acknowledge that using our web site signifies your assent to Alice and Olivia LLC’s Privacy Policy and Terms of Use and is undertaken at your own risk. We reserve the right to change our Privacy Policy and this Terms of Use at any time, without advanced notice. If we decide to change our Privacy Policy and this Terms of Use, we will post those changes on this page so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it.

X. ADA COMPLIANCE

alice and olivia recognizes the importance of ensuring that our website is accessible to those with disabilities. We are committed to making our information and products accessible to visitors with disabilities and are actively working to increase the accessibility and usability of our website, and in doing so, adhere to many of the available standards and guidelines. This website endeavors to conform to Web Content Accessibility Guidelines 2.0 Level AA (WCAG 2.0 AA). We strive to adhere to the accepted guidelines and standards for accessibility and usability as comprehensively as possible on this website. We currently use a service to scan our website for accessibility issues, which are corrected as soon as they are discovered. Please be aware that our efforts are ongoing as our current website provider implements the relevant improvements to meet WCAG 2.0 AA guidelines over time. alice and olivia is committed to making sure that visitors to our website have the best customer experience and that people with disabilities are able to place orders and track order status easily and efficiently. If at any time customers need assistance placing orders or tracking orders status, they may call Customer Care at 1.800.401.8211.

XI. APPLICABLE LAW

By visiting aliceandolivia.com, you agree that the laws of the state of New York will govern our Privacy Policy and this Terms of Use and any dispute of any sort that might arise between you and aliceandolivia.com.

XII. HOW TO CONTACT US

If you have any questions or concerns about this Terms of Use, and/or how we process personal information, please contact us by email at customercare@aliceandolivia.com or by mail at the following address:

Alice and Olivia LLC
Attention: Chief Operating Officer
450 West 14th Street
New York, New York 10014

Last updated: June 2020