We may make changes to this policy from time to time. We will post updated versions of our policy on this page of our website.
Information We Collect
Individuals may choose to provide personal information (such as name, contact details and payment information) through this website. Here are the ways you may provide the information and the types of information you may submit.
HOW WE PROTECT PERSONAL INFORMATION
Protecting your personal information is a priority. We will take reasonable steps to protect the security and integrity of all personal information provided to us, including limiting the number of people who have physical access to our database servers, as well as employing electronic security systems and password protections that guard against unauthorized access. In addition, it is our policy to never send your credit card number via e-mail. Our customer service team operates over a private, secure network. Please note, however, that e-mail is not encrypted and is not considered to be a secure means of transmitting credit card information.
We use Secure Sockets Layer ("SSL") technology to protect the transmission over the Internet of your payment card data. You can check the security of your connection by looking at the URL line of your browser. When accessing a secure site, the first characters of the site address change from "http" to "https." If you are using a web browser or firewall that does not permit communications through secure sites, you will not be able to make purchases on our site.
However, due to the inherent nature of the Internet as an open global communications vehicle, we cannot guarantee that information, during transmission through the Internet or while stored on our system or otherwise in our care, will be absolutely safe from intrusion by others, such as hackers. No transmission of data over the Internet is guaranteed to be completely secure. It may be possible for third parties not under our control to intercept or access transmissions or private communications unlawfully.
In the unlikely event that we believe that the security of your personal information in our possession or control may have been compromised, we may seek to notify you of that development. If a notification is appropriate, we would endeavor to do so as promptly as possible under the circumstances, and, to the extent we have your e-mail address, we may notify you by e-mail. You consent to our use of e-mail as a means of such notification.
HOW WE USE THE INFORMATION WE COLLECT
We use the information we collect for various purposes, including:
Your California Resident Privacy Rights
If you are a California resident, you may ask us to refrain from sharing your information with certain of our affiliates and other third parties for their marketing purposes.
License and Site Access: Alice and Olivia LLC grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Alice and Olivia LLC. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Alice and Olivia LLC. You may not use any meta tags or any other "hidden text" utilizing Alice and Olivia LLC’s name or trademarks without our express written consent. Any unauthorized use terminates the permission or license granted by Alice and Olivia LLC. You may not use any Alice and Olivia LLC logo or other proprietary graphic or trademark as part of the link without express written permission.
Copyright: All content included on this site, such as text, graphics, logos, button icons, images, audio, data compilations, and software, is the property of Alice and Olivia LLC or partners and protected by United States and international copyright laws. All software used on this site is the property of Alice and Olivia LLC or its software suppliers and protected by United States and international copyright laws.
Trademarks: The trademarks, logos, service marks and trade names displayed on our website are registered and unregistered Trademarks of Alice and Olivia LLC and/or others and may not be used in connection with products and/or services that are not related to, associated with, or sponsored by their rights holders that are likely to cause customer confusion, or in any manner that disparages or discredits their rights holders. Your misuse of the trademarks displayed on Aliceandolivia.com is strictly prohibited. We will enforce our Trademark rights to the fullest extent of the law, including the seeking of criminal prosecution.
External Links: This website may contain links to other sites for your convenience and information. We are not responsible for examining or evaluating, and we do not warrant the offerings of, any of these businesses or individuals or the content of their Web sites. We are not responsible for the content of any websites that are not affiliated with Alice and Olivia LLC, any use of those sites, or the privacy practices of those sites. You should carefully review their privacy statements and other conditions of use.
Errors and Inaccuracies: We always try to provide complete, accurate, up-to-date information on our web site. Unfortunately, despite those efforts human or technological errors may occur. This site may contain typographical mistakes, inaccuracies, or omissions, some of which may relate to pricing and availability, and some information may not be complete or current. We reserve the right to correct any errors, inaccuracies or omissions, including after an order has been submitted, and to change or update information at any time without prior notice. If an item's correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation. If a product offered by us is not as described, your sole remedy is to return it in unused condition.
User Conduct: You warrant and agree that you shall not: (a) impersonate any person or entity, whether actual or fictitious, or misrepresent your affiliation with any other person or entity; (b) upload, post, publish, transmit, reproduce, distribute or in any way exploit any information or material obtained through aliceandolivia.com for commercial purposes; or (c) attempt to gain unauthorized access to other computer systems through aliceandolivia.com. You may not: (i) engage in spidering, "screen scraping," "database scraping," harvesting of e-mail addresses or other contact or personal information, or any other automatic means of obtaining lists of users or other information from or through aliceandolivia.com, including without limitation any information residing on any server or database connected to the aliceandolivia.com; (ii) obtain or attempt to obtain unauthorized access to computer systems, materials or information through any means; (iii) use aliceandolivia.com with the intent to interrupt, damage, disable, overburden, or impair aliceandolivia.com including, without limitation, sending mass unsolicited messages or "flooding" servers with requests; or (iv) use aliceandolivia.com in violation of any applicable law. You further agree that you may not to circumvent, reverse engineer, decrypt, or otherwise alter or interfere with aliceandolivia.com, or any content thereof, or make unauthorized use thereof.
Children: Our web site is not meant for children, and we will not knowingly collect any personally identifiable information from children under the age of 13 without verified parental consent. We will remove from our files any personally identifiable information of anyone we discover to be under 13 years old. Our online contests or sweepstakes are restricted to entrants who are at least 18 years old.
Disclaimer of Liability: We make no representations or warranties of any kind, whether express or implied, with respect to this web site, its content, or the information available on or through it; they are provided "as is," with all faults. Except as otherwise provided under applicable laws, we will not be liable for any damages whatsoever arising out of or related to the use of this web site or any other site linked to it. This limitation of liability applies to direct, indirect, consequential, special, punitive and other damages you or others may suffer, as well as damages for lost profits, business interruption or the loss of data or information, even if we are notified in advance of the potential for any such damages.
ADA Compliance: We monitor and test for ADA accessibility issues. If you are using a screen reader and are having problems using this website, please call 1.800.401.8211 or email [email protected] for assistance.
Alice and Olivia LLC
Attention: Chief Operating Officer
450 West 14th Street
New York, New York 10014