US SHIPPING + HANDLING

If you have questions contact us by email customercare@aliceandolivia.com or by phone 1.800.401.8211 (Monday- Friday 9am to 6pm EST).

SHIPPING RATES

FedEx® Ground: 5 to 7 business days - FREE

FedEx 2Day®: 2 business days - $18

FedEx Priority Overnight®: Next business day - $25.

STANDARD ORDER PROCESSING TIMES

Orders are processed and delivered Monday through Friday, excluding holidays. Please allow up to 48 hours for processing time. Orders placed by 12:00 noon EST will be processed the same day and orders placed after 12:00 noon EST will be processed the following business day. Unfortunately, we cannot be responsible for unanticipated delays. We do not ship to P.O. Boxes.

INTERNATIONAL SHIPPING

Alice + Olivia has partnered with International Checkout to fulfill international orders. International Checkout is a leading international ordering provider offering secure international transactions and customer support.

If you would like to place an international order or use an international credit card, please select "International Checkout" on the shopping bag page.

We currently ship to the following locations:

  • US Territories (e.g. Puerto Rico, Guam)
  • APO / FPO boxes
  • Canada
  • Australia
  • Mexico
  • Caribbean
  • South America
  • New Zealand
  • India
  • Indonesia
  • Malaysia
  • Saudi Arabia
  • Switzerland
  • West Africa
  • Madagascar
  • Vietnam
  • Fiji

For questions regarding international orders please contact the International Checkout customer service team by email at support@internationalcheckout.com.