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CONTACT US

Customer Care

Please reach out for web order inquires/general inquires

Call or text: 1-800-401-8211
Chat: look for the black chat icon on the right corner of your screen.
 
We are available to assist Monday-Friday 9am-6pm EST.
 
alice + olivia will be observing the following holidays and customer care will be unavailable during these days/times.
 

11/23 – Open from 9:00 am - 1:00 pm

11/24 – Closed

11/25 – 9:00 am - 6:00 pm emails / chat only

12/26 – Closed

1/2/23 – Closed

We promise that all inquiries will be responded to within 3 business days. An additional contact through email or social media will not reduce this time.
 

*If you do not see a response, please check your junk/spam folders.

Ask a Stylist

Chat real time with a stylist by clicking the black chat icon on the right corner of your screen. We are available to assist Monday-Friday 9am-6pm EST.

After business hours, you can email personalshopper@aliceandolivia.com and one of our stylists will respond within 1 business day.
 

Please visit the A+O store locator to receive more information on our retail locations.

Find a Store

Press Inquiries

Returns

If you would like to initiate a return, you can do so here