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CONTACT US

Customer Service

Please reach out for web order inquires/general inquires

Call or text: 1-800-401-8211
Chat: look for the black chat icon on the right corner of your screen.
 
 
We are available to assist Monday - Friday 9AM - 6PM EST. Please note below holiday hours:
  • Wednesday, June 19th: CLOSED
  • Wednesday, July 3rd: 9AM-1PM EST
  • Thursday, July 4th: CLOSED
  • Friday, July 5th: CLOSED
We promise that all inquiries will be responded to within 3 business days. An additional contact through email or social media will not reduce this time.
 

*If you do not see a response, please check your junk/spam folders.

Ask a Stylist

Chat real time with a stylist by clicking the black chat icon on the right corner of your screen. We are available to assist Monday - Friday 9AM - 6PM EST.

 

After business hours, you can email personalshopper@aliceandolivia.com and one of our stylists will respond within 1 business day.

 

Please visit the A+O store locator to receive more information on our retail locations.

Find a Store

Press Inquiries

Returns

If you would like to initiate a return, you can do so HERE